Merge/Delete Account, Reuse Email Address
While trying to link my Facebook, Twitter, Google, and OpenID accounts to my Get Satisfaction account, I inadvertently created a second account, as the interface for linking accounts is anything but intuitive (and there's no way to review current linked accounts).
I deleted my second Google-based account, but I now am unable to add my Gmail address to my original Get Satisfaction account. I'm told "address has already been taken".
I would like to either delete my Google-based account so I can add my Gmail address to this account or have the two accounts merged.
Then, I would like to request a good interface for managing linked accounts for logging in. It's currently impossible to review the OpenIDs attached to my Get Satisfaction account, for example. It doesn't seem like anyone really thought this through before it was implemented, and it's an overall bad user experience. I think putting some effort into this process will vastly improve the quality of Get Satisfaction and will cut down on requests such as this one.
Thanks.
I deleted my second Google-based account, but I now am unable to add my Gmail address to my original Get Satisfaction account. I'm told "address has already been taken".
I would like to either delete my Google-based account so I can add my Gmail address to this account or have the two accounts merged.
Then, I would like to request a good interface for managing linked accounts for logging in. It's currently impossible to review the OpenIDs attached to my Get Satisfaction account, for example. It doesn't seem like anyone really thought this through before it was implemented, and it's an overall bad user experience. I think putting some effort into this process will vastly improve the quality of Get Satisfaction and will cut down on requests such as this one.
Thanks.
5
people like this idea
I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
-
Inappropriate?I'm changing the second half of this to an idea, since you're bringing up a very good point about identity and how to manage email addresses.
For your current issue, if you'll share the username for both the old account and the new one, I'll make sure your gmail address is de-linked and attached the "good" account.
-
Hi, thanks for the reply.
The bad/new username is: christopher.c.parker
The correct username is the one I'm currently using. -
This still hasn't been done. I just logged in with my Google account, and I'm currently posting from it. Please merge this one with cparker15. -
Inappropriate?Can I do the same? I have three accounts:
http://getsatisfaction.com/people/and...
http://getsatisfaction.com/people/and...
http://getsatisfaction.com/people/and...
I'd like to merge them all down into the andytuba account
I’m hopeful
-
Inappropriate?Same here:
When I'm trying to connect Google Account with GS account - I get this bug:
An error occured creating your account: undefined method `merge' for #<String:0x2b6c1174a2e0>
It may be because of existing account on my email, that I have closed (since it is not possible to delete an account).
I’m frustrated
-
Inappropriate?I have the same issue.
[personal information redacted]
Thank you!
Isaiah
I’m thankful
-
Inappropriate?I have the same issue, 2 accounts. We should be able to merge the accounts, by adding the mail already added in the other account, and send a confirmation email. If the confirmation email passes, then the accounts should be merged (post from deprecated account, assigned to the active account, etc..)
I’m happy to see I'm not alone
-
Inappropriate?I have this issue too
-
Fixed by sending support request. thanks -
Where do you go to send a support request? I don't see where this can be done anywhere on the site.
Loading Profile...




EMPLOYEE



