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Removing one of the response options
If I want to remove one of the options (e.g. Share an Idea) from the Feedback widget and/or the Get Satisfaction community for my company, how can I do this? We (the company I work for) can not accept ideas (due to some legal implications) which is problematic when they come to the widget and see the Share an Idea button.
Any help is greatly appreciated.
Any help is greatly appreciated.
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Inappropriate?We don't offer the ability to turn off a specific topic type on our Feedback Widget or on our Web interface. We do, however, have an open API that allows companies to customize our site -- in effect put elements of our site on your site. This requires some development savvy, as you might imagine, although the details are relatively straightforward for the technically minded. We also offer moderation tools for content that lives on our site, which you can use to remove topics that violate the specific terms of service of your site.
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Inappropriate?Actually, there is an undocumented feature that allows you to turn off topic types in the widget. For instance, if you want to remove Share an Idea you would add this parameter to the widget generation code:
feedback_widget_options.idea = "false";2 Comments
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This answers the question
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Thor - is the "false" a string or the boolean? We could not get it to work... -
Can you point me to an example?
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CHAMP
EMPLOYEE
