LooptChris's dashboard

A comment on the question "Why Does Verizon Charge?" in Loopt:

Aleshea - Just FYI, there is no charge for Loopt on Verizon BlackBerries or Android devices like the Droid and Eris. The charge only applies to Verizon's other phones. – LooptChris, on February 01, 2010 22:11

LooptChris set one of LooptChris' replies as an official response to "upgrade to 2.1 problem" in Loopt

LooptChris replied on January 27, 2010 20:00 to the question "upgrade to 2.1 problem" in Loopt:

Hi Mark,

Thanks for reporting this, and sorry for the trouble. There was an issue with the App World files. It should be resolved very soon. In the meantime, you should be able to obtain the latest build by going to www.loopt.com in your BlackBerry browser.

Chris

A comment on the problem "In app purchase" in Loopt:

Would you mind sending over a screenshot of the error? Send it to gs@loopt.com.

Thanks,
Chris – LooptChris, on January 25, 2010 20:30

LooptChris replied on January 25, 2010 04:12 to the idea "Download Places into Contacts?" in Loopt:

Thanks for the idea! We'll pass this along to our product team for consideration.

LooptChris replied on January 25, 2010 04:10 to the question "i865 when will loopt work?" in Loopt:

We don't have immediate plans for supporting that device, but we appreciate the feedback!

LooptChris replied on January 25, 2010 04:07 to the question "Why doesn't "update my Facebook feed" work anymore?" in Loopt:

Hi. It sounds like you need to reset your link to Facebook. To do so, visit the link below on your computer, login, and then choose the option at the bottom of the page to Disable the Facebook link, then Re-Enable it and set your desired options.

https://app.loopt.com/loopt/sess/memb...

Thanks,
Chris

A comment on the question "Blackberry Storm location accuracy????" in Loopt:

I think it will continue to get better over time. Our next build should make things a bit better, and there's a chance we will have access to better location info soon.

Chris – LooptChris, on January 25, 2010 03:59

LooptChris replied on January 25, 2010 03:58 to the problem "In app purchase" in Loopt:

Hi. It sounds like you are logged into an iTunes test account on your device. There may be issues with in-app purchases if you are logged into iTunes using a test/developer AppleID

Chris

A comment on the problem "Wi-fi support??" in Loopt:

Tim - You're right that on some 8900's, WiFi only access isn't available. On some of the 8900's, it will only work with BlackBerry OS 5, and even then, some of the wireless companies restrict WiFi-only applications in the device firmware. – LooptChris, on January 15, 2010 04:11

LooptChris made a comment on "Wi-fi support??", but it was removed. see the change log

LooptChris replied on January 15, 2010 04:08 to the problem "Verizon Blackberry user unable to delete loopt account" in Loopt:

Hi Mark,

Sorry for the trouble. If you can please email us at support@loopt.com with the mobile number on the account, we'll take care of this for you. Please be sure to put "Delete Loopt Account" or similar in the subject line.

Chris

A comment on the question "Blackberry Storm location accuracy????" in Loopt:

Jack - GPS needs to be turned on and the device needs to have access to the network via Verizon or WiFi. Accuracy of Loopt locations on Verizon isn't very good right now because Verizon restricts access to best available location. Only certain providers can use it. We can only post our best available location, which is most accurate if you're outdoors and can get a good GPS signal. Otherwise it can be up to a mile or more off.

Chris – LooptChris, on January 15, 2010 04:06

LooptChris replied on January 15, 2010 04:04 to the question "Save & copy old loopt txt conversations?" in Loopt:

We don't have a way to export convos from Loopt or Mix at this time, but thanks for the suggestion!

A comment on the update "Loopt Now Available on Samsung Instinct M800 and Instinct s30" in Loopt:

Hi. I sent you and email explaining your registration failure. – LooptChris, on January 15, 2010 04:03

A comment on the update "Loopt Now Available on Samsung Instinct M800 and Instinct s30" in Loopt:

Hi. I sent you and email explaining your registration failure. – LooptChris, on January 15, 2010 04:03

LooptChris replied on January 10, 2010 23:59 to the question "from my pc can i see loopt locations?" in Loopt:

If you have a Loopt account with friends who have accepted your friend/location requests, you can see that information by logging into your account at www.loopt.com on a computer.

LooptChris replied on January 10, 2010 23:58 to the question "VE440 loopt app invisible" in Loopt:

Hi. On the VE440, go to @metro, then hit the right arrow key to scroll over to the My Apps tab. Loopt should be listed there if it's installed.

A comment on the question "How do I ping a friend?" in Loopt:

In the latest version, select a friend from the Friends section, then hit the Menu key (left of the trackball/pad). It will bring up a menu that should include ping. – LooptChris, on January 10, 2010 23:56

A comment on the question "Can't Sign up!" in Loopt:

Hi. Please email support@loopt.com with the mobile number, phone model, and exact error message you receive during the registration process so that we can look into this for you. – LooptChris, on January 10, 2010 23:54